Many sectors of our economy are increasingly dependent on same day services as discerning customers and businesses expect more flexibility and choice when it comes to delivery.
This is especially true of the retail sector, which is dependent on having items delivered on time and often with a same day service. Same day delivery is offered by an increasing number of retailers, from clothes e-retailers like ASOS to grocery providers such as Getir and Gorilla. But what is last mile delivery, and what do you need to know about it?
What is last mile delivery?
For businesses that import or store goods, last mile delivery describes the final phase of delivery.
After a customer has made an order, the item is moved from the warehouse or distribution centre to a delivery vehicle via a courier, and finally arrives with the customer. The last mile of delivery is the final step of delivery for goods and is key to customer satisfaction. Making sure the item arrived safe and on time means all of the steps listed above need to go smoothly.
It’s all about speed
Speed is key to the future of last mile delivery. It has been estimated that same day deliveries will reach a combined share of 20-25% of the market by 2025. Those businesses who make use of a same day courier London from a specialist provider such as allaboutfreight.co.uk/same-day-courier/london/ know that reliable couriers who deliver on time are much in demand.
Courier customers should make sure that they research options beforehand. Ascertain whether or not a delivery company has a good reputation for delivering on time, and if it has the infrastructure to deliver their item in a way that meets their needs.